No expiration, no ad, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration.
Free Help Desk Software Features:
% Web-based Help Desk Software Solution
Customer Service Web Portal
Incident & Problem Management
Email-to-Ticket Conversion
LDAP / Active Directory Synchronization
Knowledge-base Management
Two-Way E-Mail Correspondence
Service Level Agreement (SLA) Alerts
Reporting Included
Free Help Desk Software Integration:
IPhone App - search: Web Help Desk Mobile
LDAP (Lightweight Directory)
Microsoft Active Directory
Email-to-Ticket Conversion
SMTP, IMAP, POP3
The Web Help Desk Software - Free Edition: All of the feature, none of the hassles.
Changes in this version:
Free help desk software for Mac OS X - Free Web Help Desk Lite Edition
System requirements:
Mac OS X 10.4 or greater
( By Web Help Desk Software - Web Help Desk Software - Free Ed. (.dmg) Publisher )
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